Terms & Conditions

Agreement Overview

These Terms & Conditions apply whenever you browse this website, access it, or place an order through it. Doing any of those things means you accept everything set out below.

Need help? Our team is on hand 24 hours a day, 7 days a week. Email support@yourhealthyproducts.com — answers to frequently asked questions go out immediately, and a live operator replies within 8–12 business hours — or call 1 (866) 253-8441 at any hour.

Pricing Schedule

The table below shows what each product costs when purchased on a one-time basis. Where a subscription option exists, it renews at the identical price on a 32-day cycle until you cancel.

When you buy any item listed above as a one-time purchase, your card is charged the stated amount once, at checkout. That charge shows on your card statement under the descriptor yourhealthyproducts.com. We process each order and hand it to USPS within roughly one (1) business day.

When you choose a subscription option instead, your card is billed the stated amount at checkout and again every 32 days until you cancel. We send an electronic notification 5 to 7 days ahead of every upcoming transaction, plus a receipt once each charge goes through. Subscription orders are likewise processed and handed to USPS within roughly one (1) business day.

Payment Processing

Payments in our webshop are handled via Woosa Payments, the payment platform of Woosa B.V. (KvK 71751513, Zwolle, the Netherlands). Payment processing and settlement are performed in partnership with Adyen N.V., a payment institution licensed and supervised by De Nederlandsche Bank. Your payment data is used solely to execute the payment, prevent fraud, and meet legal obligations — see our Privacy Policy and Woosa's privacy statement at woosa.com/privacy for details. If you don't recognize a charge, please contact us at support@yourhealthyproducts.com before disputing it with your bank.

Shipping & Delivery

Orders are prepared and dispatched via USPS within approximately one (1) business day. Once your package is on its way, transit is estimated at four (4) business days. Should your delivery appear delayed, reach our customer care department at 1 (866) 253-8441.

Shipping & Handling Charges

Any shipping and handling fees you pay cannot be refunded.

Undelivered Or Missing Packages

Your package should reach the shipping address you entered at checkout within 2–4 business days of dispatch. We hand orders to the carrier within 1 business day of purchase; anything ordered over a weekend goes out the following Monday, provided that Monday is not a major holiday. If nothing has arrived five (5) business days after you ordered, please email support@yourhealthyproducts.com. Every shipment travels with delivery confirmation, and where tracking marks a package as delivered we treat it as delivered unless you call to tell us otherwise. No refund can be issued for an order reported missing when the US Postal Service's delivery confirmation records it as delivered. From time to time a shipment may run a few days behind schedule.

Auto-Ship Subscription Terms

Selecting a subscription enrolls you in a recurring monthly program: a fresh supply of your chosen product ships every 32 days, billed at that product's retail price, until the recurring portion of this agreement is cancelled. You can stop future shipments — and avoid the next month's charge — at any point after your initial purchase by calling 1 (866) 253-8441 (answered 24/7) or emailing support@yourhealthyproducts.com. Each subscription order is processed within about 1 business day, and the billing descriptor on your card statement reads “yourhealthyproducts.com”.

Returns, RMA Numbers & Refunds

Both used and unused products qualify for credit, subject to a per-customer review, provided the return is postmarked no later than 30 days after you received the order and carries an RMA number issued by customer service. Once accepted, your refund reaches your credit card within 3 business days. Returns postmarked beyond that 30-day window cannot be credited, and neither can a package that arrives without an RMA number marked on it. Return shipping is at the customer's expense. To request an RMA number and full return instructions, email support@yourhealthyproducts.com or call 1 (866) 253-8441.

Ship every return to:
Better Health Options Limited — Returns Department
Landscape House
Baldonnell Business Park
Baldonnell
Dublin 22, D22 P3K7

Using This Website

These terms, together with the privacy policy posted on this website (the “Site”), govern your access to and use of the Site. We may revise them at any time without notifying you individually; the version published at yourhealthyproducts.com is always the one in force, so please check back periodically. By continuing to visit or use the Site you agree to be bound, without limitation or qualification, by these terms and the privacy policy, and you acknowledge that they replace any other agreement between us with respect to your access to and use of the Site.

Changes To The Service

We may alter, suspend, or withdraw the Services, in whole or in part, on a temporary or permanent basis, at any time and with or without notice. You agree that we carry no liability to you or to any third party if we do so.

Health Disclaimer

Nothing on the Site constitutes medical advice, and we are not engaged in supplying medical or other professional services. The information published here is no substitute for guidance from a qualified health care provider, and we strongly encourage you to speak with a physician or other health professional before using any product. Neither our products nor their ingredients have been approved or endorsed by the FDA or by any other regulatory agency for the treatment of obesity or as a means of causing weight loss.

Regulatory Status Of Products

No government regulatory body has approved or cleared the products offered on this Site. Nothing on the Site should be read as promoting or soliciting any product or service, or the use of any product or service, where that use is not permitted under the laws and regulations of the country in which you are located.

Disclaimer Of Warranties

We make reasonable efforts to keep the information on the Site accurate and current, yet we give no representation or warranty as to its accuracy and take no responsibility for errors or omissions in Site content. WITHOUT LIMITING THE ABOVE, ALL MATERIAL ON THE SITE IS SUPPLIED ‘AS IS,’ WITH NO WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED — INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, OF FITNESS FOR A PARTICULAR PURPOSE, OR OF NON-INFRINGEMENT. Certain jurisdictions do not permit implied warranties to be excluded, in which case parts of the foregoing may not apply to you; consult your local law for any limits placed on such exclusions.

Personal Data In Communications

If an electronic communication you send to the Site contains ‘personally identifiable information,’ our handling of that information is governed by the Privacy Policy posted on the Site.

Third-Party Links

We have not examined every site that links to or from this Site, and we bear no responsibility for off-site pages or for any other website connected to the Site. Nor do we accept responsibility for information or claims published elsewhere; if you notice a website making false claims while linking to our Site or products, please tell us at support@yourhealthyproducts.com.

Dispute Resolution: Binding Arbitration & Class Action Waiver

Every dispute or claim connected in any way with this agreement will be settled through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules (see www.adr.org or call 800-778-7879) rather than in court. Questions concerning how this agreement is interpreted or applied — including its enforceability and its formation — fall within the arbitrator's exclusive authority. The arbitrator may not hear the matter as a class or representative proceeding. You acknowledge that this agreement reflects a transaction in interstate commerce and is governed by the Federal Arbitration Act, and you give up any right to pursue claims relating to this agreement through a class action, a private attorney general action, or any other representative proceeding.

Governing Law & Time Limit On Claims

This agreement and its performance are governed by the laws of the Republic of Ireland, excluding its conflict-of-laws rules. You consent and submit to the exclusive jurisdiction of the competent courts located in Dublin, Ireland for all questions and controversies arising out of this Agreement or your use of the Site. Nothing in this clause restricts any mandatory consumer-protection rights you hold under the law of the EU Member State in which you reside. To the fullest extent applicable law allows, any claim or cause of action connected with your access to or use of the Site must be brought within two (2) years of the date on which the claim or cause of action arose or accrued.